3 Ways To Use Employee Feedback Collection Software To Drive Your Business

9 November 2020
 Categories: Business, Blog

Employee feedback collection software is a great way to send your employees surveys and questions and get real feedback from your employees about working in your business. You can use employee feedback collection software to issue employee satisfaction surveys, pulse surveys, cultural surveys, mood surveys, and other types of surveys to help you with all elements of your business.

Employee feedback software can allow you to collect necessary data directly from your employees; however, for this software to be useful for your business, you need to know how to use it to drive your business.

#1: Employee Satisfaction Survey

An employee satisfaction survey is designed as a way for you to check in and see how satisfied your employees are with the workplace. This type of survey is designed to address large issues, such as satisfaction with the job, company, and managers. This type of survey can allow you to see how your employees view and perceive the company.

This information can be valuable if you implement the feedback provided and act on the results. For example, suppose there is a disconnect between how employees view the company and the company's mission. In that case, you can use the survey to figure out why the disconnect exists and what structural changes you can put in place to improve employees' views of the company.

An employee satisfaction survey should drive massive change within your organization, such as how the company communicates with and treats the employees and how the workplace is structured.

#2: Pulse Surveys

Pulse surveys are ways to check in with employees every few weeks. With pulse surveys, you can notice smaller trends in employee engagement and workplace satisfaction.

Pulse surveys are a great way to see if the changes you are making to your company are having the desired impact. These quick surveys will allow you to track employees' reactions to company changes or specific projects you are working on and enable your company to make adjustments based on feedback.

For example, if you implement a flexible end time to the day, you could use a pulse survey to check every few weeks to see how people feel about it. You can see if employees like to vary their end time during the week and if they think they have the freedom to use the new flexible end time.

#3: Food-Quality Surveys

If your business has a cafeteria where you provide food to employees, it is important to make sure that this is a benefit that your employees can enjoy.

Sending out regular surveys regarding the availability of food products, the quality of the food, taste, and hygiene will allow you to make real-time adjustments to the cafeteria's management to ensure your employees are happy with the food. You can also use these surveys to get feedback on the menu and see what items people want on the menu in the future.

Employee feedback collection software allows you to send out a wide range of different surveys to your employees. It will enable your employees to reply within a safe environment and provide real feedback. In turn, you can use that feedback to adjust the way you run your business to increase employee satisfaction and to increase the results you get from your employees.